Contact information

Order Status:

Please visit https://www.17track.net/en to track your order online.

Other Questions:

You can reach us at:

Email: support@almayi.com
Phone: +86 189 7643 5028
Address: Unit 3, 5th Floor, Building 15, Century Longcheng Phase II, No. 9 Longxiang East Street, Hanyang District, Wuhan City, Hubei Province

Our office hours are 9 am–5 pm EST. We respond to most emails within one business day, but if you don't receive a response from us, please check your spam folder.

Please be patient—we are doing our best to get back to you as quickly as possible. Please do not send multiple emails, as this could delay our response time.